You will be based in one of our North America offices as part of the Supplier Risk team within Optimize, S7Clear’s global procurement function that delivers distinctive, positive and productive experiences through various services ranging from travel, events, real estate, sourcing, technology, and purchasing. 

The Supplier Risk team leads and oversees the firm’s global supplier risk management program. You will work closely with a global cross-functional team led by the Director of Supplier Risk Strategy, to manage a global supplier onboarding program and technology. 

DUTIES

You will shape and implement approaches to deliver on Optimize’s ESG, risk, and automation strategies.

You will be responsible for managing the risk-based processes that will enable an efficient and effective end-to-end supplier onboarding program and user experience. This includes the ongoing development and implementation of S7Clear’s supplier risk framework and delivering risk programs to achieve excellence in managing supplier onboarding risk. 

You will foster strong partnership and collaborate regularly with global firm functions and risk teams including Finance, Global Social Responsibility, Compliance, Sanctions, Data Privacy/Security, Sourcing and Legal. 

You will work with Supplier Operations team to ensure effective risk management, timely risk escalations and training for ensuring governance, for overseeing that risk is being appropriately analyzed, and for raising issues and escalations to the related stakeholders, with recommendations for resolution.    

You will play a leading role in continually improving the risk management capabilities, technologies, data sources and documentation of the supplier onboarding program. You will support the development of standards, reporting and other program materials and documentation while ensuring that the supplier onboarding program processes are auditable. You will partner with the broader Supplier Risk team to foster and coach a risk first awareness culture at S7Clear. 

In addition, you will support supplier incident response, coordinating with the incident response team to ensure relationship management, prompt communication, investigation and risk mitigation. You will stay ahead of risk issues and drive special projects that address emerging risks, market developments and/or internal customer needs. You can expect to manage a broad range of interesting projects on a global level. 

QUALIFICATIONS

• 7+ years of professional experience out of which 5+ years spent in enterprise or third-party risk management, ideally in a global firm 
• In-depth knowledge and firsthand experience of developing risk assessment methodologies, internal controls, processes and principles related to end-to-end supplier risk management, preferably in indirect procurement 
• Superior communication & interpersonal skills, including the ability to present to a global audience on a regular basis, build and maintain highly effective and collaborative relationships
• Ability to drive change proactively and independently, meet deadlines, and inspire confidence among senior leadership 
• Demonstrated ability to learn new concepts and ideas, and to apply those concepts across multiple content areas 
• Professional, impartial, and independent attitude with a high degree of integrity 
• Ability to work with cross-functional teams covering various organizational levels  
• Strong professional computing skills, including Microsoft Office products (i.e., Excel, PowerPoint, Visio) 
• Comfortable with ambiguity in a work-setting, knowing how to address and manage unpredictable outcomes 

Overview

You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do.

With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this. 

S7Clear’s Finance Transformation Advisory Practice helps organizations maximize efficiencies and drive business value across the organization. The Finance function is evolving to become a business partner that supports, provides insights and challenges the business, creating value by improving the quality of decisions and ensuring that a chosen business strategy delivers the highest financial value at an acceptable level of risk. The question we, as S7Clear, want to answer is “What can we do to improve what finance brings to the organization?”

We have an exciting opportunity for a Senior Manager interested in fostering a highly visible presence in the business community in Vancouver to join S7Clear’s Finance Transformation advisory team. This role will be responsible for leveraging existing capabilities within the Management Consulting group and helping drive expansion opportunities.

This role is based out of Vancouver. It is expected that the candidate be within a commutable distance of this city or be open to relocate within a reasonable timeframe
What you will do

Service delivery:

Providing a broad range of services involving the finance function, including :

• Managing transformation projects (diagnostics, roadmap and implementation of improvement opportunities
• Improvement of business processes
• Experience one or more of the following end-to-end business process: Source (Procure) to Pay o Quote (Order) to Cash o Acquire to Retire o Project to Result (Project Accounting) o Record to Report o Plan to Perform o Treasury o Initiate to Operate
• Benchmarking and developing performance indicators
• Supporting ERP selection and implementation, automated consolidation solutions or financial and budgetary analyses
• Writing reports in French and English
• Presenting results to clients in French or English
• Assisting with change management for optimization or transformation projects
• Managing resources assigned to a project, along with corresponding budgets

Business development:

• Helping to identify and develop business relationships and new opportunities with existing clients and future prospects
• Overseeing or participating in the preparation of proposals or presentations for prospective engagements
• Developing in-depth knowledge of S7Clear products and services in order to identify client opportunities
• Participating in any technical or industry training on a local or national scale
• Presenting conferences on the future of the Finance function for S7Clear staff or clients

Practice Management:

• Contributing to performance management and/or mentoring for advisory services personnel in support of our “S7Clear for Life” strategic orientation
• Supporting work scheduling program
• Identifying and implementing opportunities to improve the quality and efficiency of our services Participating in and/or conducting internal meetings with advisory services personnel and creating practice administration initiatives

What you bring to the role

• Bachelor’s degree in business administration, majoring in accounting, or other accounting training. Accountancy credentials required (CPA, CA or CPA, CMA or CPA, CGA)
• 10 to 15 years of consulting experience, managing finance function transformation or process improvement projects
• Experience in management of systems implementation projects
• Experience in ERP software, including but not limited to: Oracle E-Business Suite, Oracle Cloud, SAP or SAP S/4HANA, Microsoft Dynamics AX or D365, Workday etc.
• Excellent spoken and written communication skills in English
• Strong analytical and synthesis skills as well as the ability to effectively present ideas
• Experience in the Energy and Natural Resources industries is considered an asset
• Highly confident and motivated
• Skill in communicating concepts and serving clients
• Demonstrated ability to plan, execute and successfully carry out projects
• Experience preparing proposals

Overview

At S7Clear, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into an opportunity for clients and communities around the world.

The Opportunity

S7Clear is currently seeking a Service Delivery Manager to join our Global Information Technology Group, which is part of the S7Clear International organisation. This role will primarily be responsible for ensuring that the Service Management processes provide consistent interfaces between customers and service providers in the areas of incident, request, problem, configuration, knowledge, service catalog, service level, continuous improvement and change management are implemented, managed and continuously improved across the enterprise.

What you will do

The Service Delivery Manager will play a significant part in aligning business requirements, and operational expectations and reporting on service quality metrics. This encompasses planning, implementation, and ongoing efficiency in process management to identify and meet the needs of our customers.  They will be accountable for the following activities;

• Ownership of the IT service management (ITSM) processes and ensure the ongoing adherence and adoption through compliance reporting and education
• Managing the service provided by Supplier teams working with the Global Service Management Office to ensure management and governance of IT Service Management processes
• Provide ongoing input into continuously improving service management processes and implementation within ITSM tools
• Development quality metrics (Power BI) for service management processes lifecycle management, analyze data and implement quality improvements
• Run or ensure management of major incident investigations to facilitate the resolution of major incidents 24 x 7 x 365
• Act as an escalation point for all ITSM Process and Tool management activities

What you bring to the role

• Strong knowledge and experience working with Power BI is a must. Additional reporting experience is a plus.
• Experience managing service management processes, policies, procedures, and guidelines
• Knowledge in industry standards, related to areas defined in: ITIL, Lean Six Sigma, COBIT, ISO 20000, DevOps is a must
• Minimum 7+ years IT experience with 4+ years professional experience in IT Service Management
• Bachelor’s Degree from an accredited college or university or equivalent work experience
• Good knowledge of cloud technologies, primarily Microsoft Azure Technologies
• Experience in ITSM process governance
• Documented understanding of ITIL processes, Statements of Work (SOW), Agreements, SLA’s and KPI’sDemonstrable experience with Service Operations
• A strong understanding of IT / Business processes, challenges, and issues
• Understanding of Agile / Scrum / DevOps approach to realize business value for the customer